Frequently asked questions

FAQ for Nail Professionals

How do I explain the benefits of SNS to clients?

SNS is the healthy alternative to acrylics. Unlike common nail varnishes, SNS nails become healthier with each application. They feel more natural, look stunning, and last up to 14 days.

What color choices does SNS offer?

SNS provides a full range of Pink and White products, plus over 350 Gelous Colors.

What is the basic method of applying SNS dipping powders?

There are there are three simple steps: apply Gel Base, dip the nail in the chosen powder, and apply Gel Top. Full details are provided in a comprehensive video training.

Where can I learn how to apply SNS dipping powders?

A complete new video training called SNS Academy will soon be available online and through our free app. Keep returning to our website for details.

How do I use the French Dip Moulding?

The French Dip Moulding has a shallow end and a deeper end. The shallow end creates a curved smile line for a French Tip. The deeper end creates a straighter smile line.

How do I keep my Gel Base and Gel Top brushes from hardening?

After every two nail applications, wipe the brush thoroughly with a clean paper towel. At the end of the day, always clean the neck of the bottle inside and out with a paper towel dampened with pure acetone.

How do I open a Base or Sealer if the cap is stuck?

Do NOT apply force. If a bottle cap is stuck, soak the whole bottle, with cap, in hot water for three minutes. Then place a pedicure towel over the cap and gently twist it open. Never try to force the bottle open.

How do I prevent the manicure from lifting away from the nail?

Before a Gel Base application, prepare the cuticles by sanding well. Also, make sure to never apply the Gel Base over the cuticle: keep the Base approximately three hairlines away from the cuticle.

How do I prevent manicure tips from breaking off?

The nail must be thick enough at the stress points. To ensure this, use a minimum of four coats for medium length nails and also for young clients. For longer nails, use a minimum of five coats. For the last layer, dip the nail in Natural Set Sheer to add strength.

How do I prevent the pink color from appearing cloudy after the nail is finished?

It’s essential to use the right amount of Gel Base: not too much and not too little. Always remember the rule: "thin and evenly". Finish each nail before moving on to the next, and don't wait too long before next coat.

How do I remove SNS manicures?

To remove SNS manicures, the first step is to sand off the Gel Top shine on all 10 nails. Next, you can either use foil with acetone or soak the nails in acetone for 10 minutes and then wipe off with a paper towel.

Can I refill Gelous Color?

No, SNS recommends that you do not refill Gelous Color. It is much healthier for the nails if you soak the old Gelous Color off and start the process from the beginning.

Can I use an activator as substitute for the SNS Sealer Dry?

No, most activators contain a higher vapor rate which will ruin the Gel Top's brushes and the unique shine of the SNS finish.

What sizes are SNS dipping powders available in?

You can purchase SNS dipping powders in 2oz, 4oz and 16oz jars.

What are SNS Collections?

SNS Collections are groups of colors chosen by our design specialists from the huge range of SNS Gelous Colors. They are a great way to quickly build a choice of beautiful colors to offer clients.